1: Make sure you are not using the wildcard ‘%’ in the supplier member ID field for projects where you work with multiple suppliers or one supplier and your own panel. This Wildcard will let the system accept ANY member ID it gets passed on.


2: Make sure the supplier ID’s you added are unique. E.g. if your supplier doesn’t provide any ID’s, you can agree on a format or a range of ID’s which you provide to your supplier. If that isn’t an option for your supplier, you can agree on an ID length and use the one-character Wildcard ‘_’ for each character. However with this method it is VITAL to use a different length than any other supplier for this project and it needs to have different length than the 11 character ID format used by the Q One Platform.