Project Support

Why am I getting an error "projectid (id, q, qresult) variable is mandatory” when testing redirects instead of a landing page?
Please check with your client if the redirect links are implemented correctly in your clients’ survey system. When the survey isn’t hosted on the Q One Plat...
Tue, 20 Aug, 2019 at 12:51 PM
Why are ID’s not passed on to landing pages or appear in landing page exports?
Please make sure your clients survey system can receive and pass on variables from URL’s. Professional survey scripting systems support this feature. The Q ...
Tue, 20 Aug, 2019 at 12:54 PM
Why are supplier member ID’s (and/or internal member ID’s) mixed up in my exports?
1: Make sure you are not using the wildcard ‘%’ in the supplier member ID field for projects where you work with multiple suppliers or one supplier and your...
Tue, 20 Aug, 2019 at 12:56 PM
Creating Quota Groups
Quota groups are required for sending out emails, setting up suppliers and many other functions in the system. You can set multiple quota groups per projec...
Fri, 28 Aug, 2020 at 5:46 PM
Why I can't access survey test/live preview and invitation?
This usually means that your project is on hold. New projects will be on hold only if the project manager is not assigned. How to assign a project manager?...
Wed, 28 Jul, 2021 at 7:50 PM
I clicked on "overwrite published" button and my export is incorrect.
If you accidentally clicked on the 'overwrite published' button inside of survey designer or if you clicked it because you've done some changes ...
Mon, 18 Oct, 2021 at 2:35 AM
Q One Set Up: Redirect Landing Pages
To best manage the project, we require that you implement the Landing page Redirects to your project, so we can correctly follow up with members that have c...
Wed, 10 Nov, 2021 at 2:09 AM