Q One Tech

Ensure 2 things:  The panel member uses the same email address to log into the member dashboard as the mail address which is used to invite to studies. The...

Advise to click on the ‘Forgot password’ link on the log in page and enter the email address which was used to register at your panel. After entering the re...

The system has no place where panel members can themselves re-trigger the confirmation/opt in email. A person can be member of multiple panels of your compa...

If the member claims to never have received an email with a password, make sure that the spam folder was checked and that the email address was entered co...

A panel member can change her/his email address in the account section of the panel member dashboard. After changing the email address the member will recei...

Here are a few tips and best practices that your panel members should follow with their panel member accounts and anywhere on the internet to keep your acco...

Cookies are small bits of data stored on devices (computer, mobile phone, tablet, etc.) that recognize users. Each cookie expires after a certain period depe...