Panel Management
Email signatures, email headers & footers, support website URL and email addresses are company-wide settings. It is possible to remove your email footer...
Tue, 20 Aug, 2019 at 12:27 PM
No. In compliance with international data-privacy laws, when a panel member opts out, this person gets removed from the system. The identifier information i...
Tue, 20 Aug, 2019 at 12:46 PM
All personal data of a panel member who opted out gets removed from the system. The system only keeps the email address and hashes it, so it can no longer b...
Tue, 20 Aug, 2019 at 12:48 PM
First thing when supporting panel members with project and financial related questions is to find out the survey and financial history about a panel member....
Tue, 20 Aug, 2019 at 1:03 PM
The system knows two forms of deletion: Soft delete: A panel member is deleted in the database and no longer available to you. All data is removed however...
Thu, 31 Oct, 2019 at 12:43 PM
In order to prevent scamming, the Panel Member will receive a confirmation email asking them to confirm that their new email address is valid. After they co...
Thu, 21 Nov, 2019 at 4:33 PM
Importing Contacts - general information Mandatory headers/datapoints are name, email, country and language. Anything else isn't required. However, ...
Wed, 21 Jun, 2023 at 5:38 PM
In this FAQ article, we will guide you on how to seamlessly add questions from the panel joiner to the panel export additions within your system. This proce...
Wed, 25 Oct, 2023 at 5:31 PM