Q One Tech

Getting Started 1

• Why do I see a different set of features when I log in than other people in my company?

Your account 0

Working with the platform 4

• Why can’t I edit text in invites with the text editor?
• I forgot my password and can't log in.
• I am blocked from logging into the system.
• Wildcards - How do they work and what is their purpose?

Account Set Up 6

• Payment Options
• Validation vs No Validation
• Translations/ Automatic Emails
• Panel Translations: Project Related Emails
• Panel Translations: Onboarding Emails

View all 6

Socketlabs 1

• Setting Up Socketlabs (SMTP Mailer)

Your documents 0

Panel Management 8

• Can I have a custom email signature for each panel?
• A panel member has accidently opted out. Can we reactivate that account?
• What happens to the data of a panel member who opted out?
• How can I best support panel members when required?
• If an account has been deleted, is there anyway to go back and retrieve it?

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Panel Member Support 7

• A panel member can’t login.
• A panel member forgot the password or never received a password email from you.
• A panel member did not receive the opt in email (membership confirmation). Can (s)he request it again?
• A panel member reset her/his password but didn't receive any email.
• A panel member wants to change her/his email address.

View all 7

Trial FAQs 0

Project Support 7

• Why am I getting an error "projectid (id, q, qresult) variable is mandatory” when testing redirects instead of a landing page?
• Why are ID’s not passed on to landing pages or appear in landing page exports?
• Why are supplier member ID’s (and/or internal member ID’s) mixed up in my exports?
• Creating Quota Groups
• Why I can't access survey test/live preview and invitation?

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Project Invitations 1

• Survey Link Type

Project Management 5

• How to set-up a project?
• How to invite panel members into study?
• How to use sample counter/how to filter/how to export samples?
• Setting Up Redirects to Landing Pages in Decipher
• Setting Up Redirects to Landing Pages in Qualtrics

Supplier 4

• Introduction to Supplier Module
• Supplier Module Navigation:
• Set Up A Supplier
• Supplier Tutorial- ID Specific Links

Scripting 9

• All Q-Script Functions and Examples
• Scripting Manual (Download PDF)
• Scripting module location
• Adding New Pages and Questions:
• Moving pages and questions

View all 9